OMVIC Practice Test

A customer is defined as anyone who engages in a transaction with a dealer, which includes purchasing or leasing a vehicle or obtaining services. This definition encompasses a broad range of individuals and entities who may interact with a dealership. It is important to note that the term "customer" does not specify the purpose of the transaction, thus allowing for business-related purchases along with personal ones.

In contrast, the term "consumer" typically refers to individuals who use goods or services for personal, family, or household purposes. This distinction clarifies that while all consumers can be customers, not all customers qualify as consumers, especially when the transaction is related to business activities.

Understanding the nuances in these definitions is vital in the automotive and sales industry, as it shapes how businesses approach their marketing and service strategies while complying with consumer protection laws. The chosen option effectively captures the broad nature of a customer in relation to dealership transactions.