OMVIC Practice Test

Disable ads (and more) with a membership for a one time $2.99 payment

Dive into the OMVIC Practice Test and test your knowledge on laws, regulations, and ethical practices in the automotive industry. Perfect for aspiring dealers and salespersons to validate their expertise!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

If a dealer replaces a part during a repair, what is the correct action regarding the old part?

The consumer can request the old part back
The dealer must inform the consumer about the old part
The dealer can retain the old part
The dealer is not responsible for the old part

The correct answer is: The consumer can request the old part back

If a dealer replaces a part during a repair, the correct action is for the dealer to inform the consumer and offer to return the old part upon request. This is to ensure transparency and provide the consumer with the opportunity to keep the old part or dispose of it themselves. Options B, C, and D are incorrect because they do not include the important step of giving the consumer the choice to receive the old part back. Option B does not give the consumer the opportunity to choose whether or not they want the old part, option C assumes that the dealer can automatically keep the old part without the consumer's knowledge or consent, and option D completely neglects the responsibility of the dealer to properly handle the old part. Therefore, the correct action is for the consumer to request the old part back.