Dive into the OMVIC Practice Test and test your knowledge on laws, regulations, and ethical practices in the automotive industry. Perfect for aspiring dealers and salespersons to validate their expertise!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


What can lead to a dealer being deemed to have engaged in unfair practices under the CPA?

  1. Offering a warranty on a used vehicle

  2. Failing to disclose a 'material fact' or misleading a customer

  3. Selling a vehicle at the listed price

  4. Providing customers with financing options

The correct answer is: Failing to disclose a 'material fact' or misleading a customer

A dealer can be deemed to have engaged in unfair practices under the CPA by failing to disclose a 'material fact' or misleading a customer. This means that they did not provide the customer with all relevant information about the product or service, or they provided false or misleading information. Options A, C, and D are not examples of unfair practices, as offering a warranty on a used vehicle, selling a vehicle at the listed price, and providing financing options are all actions that are allowed and expected in a sales transaction. Therefore, they would not lead to a dealer being deemed to have engaged in unfair practices.