OMVIC Practice Test

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Dive into the OMVIC Practice Test and test your knowledge on laws, regulations, and ethical practices in the automotive industry. Perfect for aspiring dealers and salespersons to validate their expertise!

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What information must a dealer record if the consumer gives permission via phone for repairs?

  1. Model of the vehicle and name of the authorizing person

  2. Name of person authorizing and vehicle damage report

  3. Name and phone number of the person authorizing, date, and time of the call

  4. Mileage of the vehicle and repair instructions

The correct answer is: Name and phone number of the person authorizing, date, and time of the call

When a consumer gives permission via phone for repairs, the dealer must record the name and phone number of the person authorizing the repairs, as well as the date and time of the call. While the model of the vehicle and repair instructions may be useful information, they are not required to be recorded in this scenario. Additionally, the name of the person authorizing and a vehicle damage report are not sufficient information to record as they do not include the necessary information of the phone call permission and the date and time. Therefore, option C is the most complete and accurate answer.

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