OMVIC Practice Test

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Dive into the OMVIC Practice Test and test your knowledge on laws, regulations, and ethical practices in the automotive industry. Perfect for aspiring dealers and salespersons to validate their expertise!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

What is the difference between a customer and a consumer?

A customer is anyone who buys or leases from a dealer or gets services from a dealer.
A customer is limited to personal, family, or household purposes.
A consumer can never be a corporation.
A customer and a consumer are interchangeable terms.

The correct answer is: A customer is anyone who buys or leases from a dealer or gets services from a dealer.

A customer is typically defined as someone who purchases goods or services from a business, whereas a consumer is the end user of those goods or services. Therefore, they are not interchangeable terms. Option B is incorrect because while a customer may purchase items for personal, family, or household purposes, they are not limited to just those purposes. Option C is incorrect because a consumer can refer to an individual or a corporation. Option D is incorrect because, as explained earlier, a customer and a consumer have different meanings and cannot be used interchangeably.